We attempt to take pictures which most accurately and fully depict the stone(s) you are buying. However, different monitors display images differently and while we try to make sure that our pictures show the correct color on our computer, sometimes the pictures may have a slightly different undertone or shade than the real-life emerald due to lighting, our camera’s limitations, or different monitor settings. Please understand and if you have concerns, ask before buying.

Color: we try to match the color of our gemstones and gold as best as possible. Due to different monitors, lighting, and different camera settings, this can make each item vary in color. Purchasers must acknowledge that our natural gemstones vary in color, texture, pattern, and clarity. Pictures are provided as a guide. We are not liable for the difference in color for any of our items.

Treatments: Our emeralds are 100% natural, earth mined gemstones unless stated otherwise. Emerald treatments can range from no oil (natural), minor (natural), moderate (natural), significant (natural), these all fall within our natural guidelines stated through professional judgment and opinions. You have the opportunity to take the stone(s)/piece to a third-party laboratory for further analysis before purchasing for a more thorough and final evaluation of the quality/enhancement for an additional charge. We are not liable for any type of treatment the gemstone possesses once out of our facility as emeralds absorb oils and liquids which can alter or change enhancement gradings. While you have possession of any item you are fully responsible for its value and care.

Clarity: our cameras are 2-10x magnified, if you see any imperfections online and are not present to the eye we are not liable for any difference in clarity. We are not liable for color, texture, positioning, and clarity of a gemstone.

Prices: due to human error please expect our prices to change at any time. We may cancel an order at any time if the price is incorrectly stated. A full refund will be issued immediately. We are not liable for any sudden price change or purchase cancellation.

Measurements- although measured to the best of our ability these should be used as a reference and can slightly vary. Use as an approximate. We are not liable for any measurement given on any of our items. Items that are in a bezel setting are measurement based on complete approximation.